The call center is closed on federal holidays. ET, Mondays through Fridays, or Saturdays and Sundays from 10:00 a.m. Urgent Travel Service: Schedule an appointment if you are traveling internationally within 14 calendar days or need a foreign visa within 28 calendar days. Learn more on our Life-or-Death Emergency page. Life-or-Death Emergency Service: We are prioritizing customers who are traveling internationally in the next 3 business days due to a qualified life-or-death emergency. What number you call to make an appointment depends on the day of the week and time of day.
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